The computer is frozen. A program is not responding.

Ø  Push the Ctrl, Alt, and Delete keys at the same time. Then start the Task Manager, highlight the program’s name  and hit the End Task button.

Ø  Perform a hard reboot by simply pressing the on/off  button to turn off  the computer manually.

Ø  This action should only be done as a last resort if you have an unexpressive program or critical error. This process could cause data loss or corruption.

Ø  Once the computer is responding again, run a virus check.