The mouse is not working correctly.

• Check if the mouse is securely plugged into the computer. If not plug it completely.
• Check to see if the cord has been damaged. If so the mouse need replacing.
• If you are using a cordless mouse, try pushing the connection button on the other side of the mouse to reestablish a connection.
• Clean the mouse, especially on the bottom.

The Keyboard is not working.

•      Make sure the keyboard is connected to the computer. If not connect it to the computer.
•      If you are using a wireless keyboard, try changing the batteries.
•      If one of the keys on your keyboard gets stuck, turn the computer off and clean with a damp cloth.
•      Use the mouse to restart the computer.

New hardware or software is working incorrectly.

•     Verify your computer meets the requirements of the program   or utility.
•     Uninstall and install the program.
•     There could be a conflict with another installed program and   you should contact your system administrator.

The computer is frozen. A program is not responding.

Ø  Push the Ctrl, Alt, and Delete keys at the same time. Then start the Task Manager, highlight the program’s name  and hit the End Task button.

Ø  Perform a hard reboot by simply pressing the on/off  button to turn off  the computer manually.

Ø  This action should only be done as a last resort if you have an unexpressive program or critical error. This process could cause data loss or corruption.

Ø  Once the computer is responding again, run a virus check.

My Internet Connection is not Working

If your internet connection has been working normally and then suddenly

appears to stop working here are some things you can check.

Ø Check that the cables are  all connected and have not been

accidentally pulled out.

Ø Unplug your modem router from the electricity supply, wait for

about 10 seconds then plug it back it. Reboot your computer and try

your connection again.

Ø You may want to make a phone  call to your Internet Service

Provider  to check that they are not having any technical issues that could be affecting your service.

How to Speed up Your Laptop

Tip 1: Check and remove malware software : When you download games from some online site, there can be some malicious programs or spyware imbedded thus making your laptop keep freezing. If you have installed an antivirus on your laptop, let it have a full scan.

Tip 2: Defrag laptop hard disk : There are some disk cleaning or defragment functions within Windows operation system. The tool identifies files that you can safely delete and then enables you to choose whether you want to delete some or all of the identified files. Also they help fix found disk bad sectors, clusters etc. After cleaning or defragment, a lot of free disk space will be released.

Tip 3: Manage laptop startups : There might be too many unnecessary programs quietly running when you tune your laptop on. Go to “Control Panel” and uninstall those unwanted applications.

Tip 4: Make Windows Load Faster : Click “Start”, then “Run” and type in 'msconfig' and press enter. Click on the BOOT.INI tab at the top. Then there will be a box labeled Timeout with 30 in it. Feel free to change the 30 to a 3, now your pc will want to do a restart for changes to take effect.

Tip 5: Change a good system protection software : As you know a poor system guard program may take large system resources (such as CPU, RAM etc) when your laptop is on, thus let other programs or services barely survive.

Tip 6: Get a cooling pad with your laptop : Many a time your laptop gets over-heated, especially in Summer seasons. Go buy a cooling pad and let your laptop enjoy some cool wind.

Tip 7: Have a good habit : Don’t visit any unfamiliar websites which contains pop-outs, overloaded ads, auto-bomb windows etc. It’s recommended to make some settings on your browser and let it keep an eye on those websites. Don’t download any bad-rating games, applications from unknown sources.